Revolut teams up with Salesforce for business operations

Revolut has announced that it will be working with Salesforce, a leader in CRM, to help grow Revolut Business. 

The fintech company will use Salesforce technology including Sales Cloud, High-Velocity Sales, Sales Cloud Einstein, Sales Enablement, and Marketing Cloud Engagement, to optimise business operations. 

Founded in 2017, Revolut Business provides companies with multi-currency exchange services, merchant acquiring, and corporate debit cards to give them full control over their finances. According to Revolut, it is now helping more than 500,000 customers spend less time on administrative tasks. 

“We’re proud to work with global financial superapp Revolut to deliver a complete growth platform to support the new world of sales. As teams blend virtual interactions with face-to-face meetings, processes need to be reimagined to be more efficient, and with Salesforce technology, Revolut will be well placed to continue their ambitious expansion plans,” said Ryan Joyce, Head of FinTech at Salesforce UK.

Growing in an efficient and scalable way

Within the next year, Revolut aims to hire 2,800 new sales agents and will employ Sales Enablement, Salesforce’s digital skilling platform, to provide enablement materials and allow new agents to onboard quickly with training resources.

“Our partnership with Salesforce and the suite of tools at our disposal helps us to grow the sales organisation in an efficient and scalable way as well as deliver the best possible product for our customers, saving money and time for their businesses,” said Matthew Acton Davis, Global Head of Sales at Revolut. 

Revolut is currently already using Slack to connect its teams, tools, customers and partners. The company claims that together, these technologies will allow it to streamline processes and grow its sales organisation.

The company launched in the U.S. in March 2020, and since then it has doubled down its expansion efforts to build a platform that provides users with a single app to manage all of their finances. Today, according to Revolut, more than 18 million customers around the world use dozens of Revolut’s products to make more than 150 million transactions a month.